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Service & Support

Lanz will be there after your project is completed to ensure that your new cabinets perform to your expectations.  The following support services are available to ensure full customer satisfaction.

 


Download Cabinet Care Instructions

View Lanz Cabinets' Warranty Policy


 

Factory Services

If you are a Homeowner or if you need service and support for your Single-Family home, contact the departments listed below.

Warranty and Repair:

Dave Monteleone
Customer Service Representative
Main Factory, Eugene, Oregon
(541) 485-4050
(541) 485-5162 Fax
dmonteleone@lanzcabinets.com

 

To Order Replacement Parts:

Ashley Thomas
Customer Service and Sales Representative
Main Factory, Eugene, Oregon
(541) 485-4050
(541) 485-5162 Fax
athomas@lanzcabinets.com
 

 

Field Service Centers

For service and support of multi-family apartment and condominium projects contact the appropriate field service center below.  If you are outside the areas listed below, contact the Factory Warranty and Repair department listed above.  To order replacement parts for your apartment or condominium complex, please contact the Customer Service and Sales Representative listed above.

Portland, Oregon Area
Kirk Thran
Field Office Manager
Sherwood, Oregon Service Center
(503) 625-4175
(503) 625-4321 Fax
kthran@lanzcabinets.com
 
Seattle, Washington Area
John Waterman
Field Office Manager
Lakewood, Washington Service Center
(253) 682-0167
(253) 682-0168 Fax
jwaterman@lanzcabinets.com
 
Northern California Area
Ryan Lanz
Field Office Manager
Sacramento, California Service Center
(916) 334-6744
(916) 334-6655 Fax
rlanz@lanzcabinets.com

 

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